I wonder how much recent letter writer Bob Yoder has used ERs and Urgent Care Centers? We have used both frequently due to numerous injuries from my stepson’s seizures.

Urgent Care Centers have turned him away when we’d take him in with a head or face laceration or a fracture. They might be fine for ear aches, colds, etc. but not for serious injuries.

When going to the ER at Overlake it can literally take “hours” to be seen and discharged. I won’t go into the details about the poor treatment he received the last time he was there, but definitely that was the “last” time any of us will go to that place.

After his next fall with injury, we took him to the Swedish free-standing ER in Issaquah. He was immediately taken to a treatment room, admitted in the room, x-ray brought to the room then diagnosed, treated and discharged in less than an hour. We’re sold on the quality of care, speed of treatment and wonderful supportive staff.

Swedish has hosted hospital representatives from around the country at their facility to learn how to run an efficient ER.

The free-standing ER in Issaquah was only closed because they now have a new ER attached to the hospital in Issaquah Highlands. I’m sold on the concept.

Sherry Holthe, Redmond